Snaffle

The Snaffle website claims Snaffle makes it easy to get the products you want, exactly when you need them. Their online store offers thousands of products including electronics, furniture, home and garden essentials, and more. With flexible weekly payments spread across 1, 2, or 3 years, the integrated Snaffle wallet, powered by WalletPay, provides a convenient way to shop and manage your purchases over time.

At the time of writing this ASIC are investigating Snaffle for over charging customers on credit contracts

Does Snaffle Do Credit Checks?

Snaffle are very vague on how they actually determine you are suitable for the products they offer and only mention they use WalletPay as a payment option for customers to purchase

Does Snaffle Have A Physical Store?

No Snaffle is an online retailer

Are The Products New?

Yes the products are new

Does Snaffle Have Free Delivery?

No there is no free delivery and ASIC alleges Snaffle charged customers a substantial markup on products, as well as a delivery fee they did not incur, operating costs, a profit margin and additional adjustments – all before significant interest was applied, resulting in an unlawful credit contract.

Does Snaffle Accept Centrepay/Centrelink Payments

No they offer "bite-sized" payments through WalletPay 

Do I Need To Pay A Deposit At Snaffle

It is not clear what the initial payment terms are with WalletPay

Is Snaffle A Scam?

You don't have to look very far to see the horrible reviews on TrustPilot with thousands of unhappy customers. On top of being investigated by ASIC for overcharging the 48% annual cost rate cap with the below examples provided

In each of the three cases outlined in ASIC’s court documents, two alternative approaches to calculating the Annual Cost Rate of interest were applied to the inflated prices Snaffle allegedly charged consumers. In each example they exceeded the 48% Annual Cost Rate cap.

Example Contract A – Washer
A 7.5kg front loading washing machine which retailed for a cash price of $477 was sold for a total amount of $1,549 to be paid over three years.

ASIC contends the consumer paid up to $648 more than they should have for this product.


Example Contract B – Fridge
A 315L top mount frost free fridge which retailed for a cash price of $797 was sold for a total amount of $2,340, to be paid over the three years.

ASIC contends the consumer paid up to $835 more than they should have for this product.


Example Contract C – Phone
A mobile phone which retailed for a cash price of $1,487 was sold for a total amount of $4,246 to be paid over three years.

ASIC contends the consumer paid up to $1,433 more for this product than they should have. 

So while not technically a scam if you are looking for an ethical company I would look elsewhere unless you want to be charged more than what you should be according to the ASIC findings.

What Else Do You Need To Know

The company operates questionably and is currently under a lawsuit by ASIC, Snaffle is a rebrand of Make It Mine and there are much better options out there